Terms & Conditions

Please review the following basic terms and conditions that govern your use of and purchase of products from our Site. Please note that you use of our Site constitutes your agreement to follow and be bound by these terms:

 

This site is operated by FOUR SEASONS FOOD SOLUTIONS PTE LTD and we are registered in Singapore under the Business Registration Number 201531829M and with our registered address at 39 Mactaggart Road Singapore ​​368084

 

The expression “we”, “us” or “our”  shall mean FOUR SEASONS FOOD SOLUTIONS PTE LTD and all its assigns and successors in title. 

 

We reserve the right to change or modify these terms (including any additional terms and conditions or policies, which are published on the Site and incorporated into these terms) at any time. You are strongly advised to review the terms regularly. You will be deemed to have agreed to the amended terms by your continued use of the Site following the date on which the amended terms are posted.

 

All images and videos of Products shown on the Site are also for illustrative purposes only and may differ from the actual Products. 

 

 

HOW TO ORDER

 

You can order our Products on our Site. You can choose to order as a guest or create an account / register with us through our site. Refer here for our Privacy Policy. Browse on our Site and select your products by adding to cart. Click “Check Out” and submit your order once you are done shopping. An order confirmation with payment information will be sent to your email address stated during checkout. 

 

 

TRANSACTION, CURRENCY AND PRICING 

 

All prices quoted are in Singapore Dollars (SGD). Prevailing 7% GST is applicable on total amount payable. 

 

 

DELIVERY AND CHARGES WITHIN SINGAPORE

 

Singapore delivery is available to all areas except for Jurong Island and Sentosa. We require one (1) working day to process your order and it will be delivered or picked up on your selected/preferred day/time slot. Delivery charge will be at $XX for a single trip and a minimum order of $XX is required for delivery. Please contact us at XX if you did not receive any order confirmation or delivery. 

 

We do not deliver out of Singapore. 


 

SELF COLLECTION / PICK-UP

 

We accept self collection or pick-up at our registered address at 39 Mactaggart Road Singapore ​​368084. Refer here for self collection or pick-up timing: XX


 

PAYMENT

 

We accept payment only via PayNow. You can apply to make payments to us, of an amount specified by us, from your designated bank account to us via a unique QR code or insert our UEN number shared with you by us for the purposes of receiving payments. Full payment is required upon confirmation. 

 

 

RETURNS AND REFUND POLICY

 

We want you to be satisfied with your purchase from the Site. If you are unsatisfied with any purchase you made from the Site for any reason, please contact us via email at XX within 7 days of product delivered or collected from us. Please input your name, date of purchase, the order number, items purchased, how many you are returning, and the reason for the return. 

 

Please return them in their original packaging at our registered address at 39 Mactaggart Road Singapore ​​368084. If the items are faulty or damaged, you can choose to refund. However, please note that refund decisions are subject to discretion and will be handled on a case by case basis. 

 

COPYRIGHT

 

Our Site and its contents are copyright. The contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial use by the users of our Site.

 

You may not reproduce, publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents or the Site.

The explanations and information provided herein are only general and high-level explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your Terms.